📦 When will my order be dispatched?

Orders are dispatched at 9am Monday-Fri. Orders paid after 8:00 AM are dispatched the next business morning.

🚚 What delivery service do you use?

All orders are shipped using Royal Mail Special Delivery (Next Day), ensuring secure and timely delivery across the UK.

💷 What are the delivery charges?

We charge a flat rate of £9.00 per order for Royal Mail Special Delivery.

📍 Can I track my delivery?

Yes, tracking details will be provided via email once your order has been dispatched. You can use the tracking number on the Royal Mail website to monitor your parcel's journey.

🌍 Do you ship internationally?

We currently ship within the UK only through our website.
If you’re ordering from the USA, please email us directly at orders@retatrutidestore.co to check availability and arrange shipping.

📦 What happens if my order is delayed?

While we strive for timely delivery, occasional delays may occur due to postal service disruptions or customs checks. We are not responsible for such delays but will assist you in tracking the parcel if needed.

For any other questions regarding shipping or delivery, please feel free to contact us.